Buyers advise far more than they switch
Makeup is bought as a collection. Brands compete to be recommended. The five most-recommended brands take 36% of brand-named recommendations; Indian mass-price brands take 20%.
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Trust is lost on skin, shade and the doorstep
Makeup in India, 2026: what buyers do and why, from 2,113 coded buying decisions in public discussion and product reviews, a comparison of the same products on two kinds of retailer, and company filings, regulation and research.
Built from 2,113 Indian makeup buying decisions and 1,584 buyer opinions (October 2025–October 2026), checked against company filings.
Evidence basis: what buyers say they did and why, in their own words, from public online discussion and product reviews by Indian buyers. External data is cited in the report.
my lips have got dark and swollen
Every Kajal I've tried gives me watery, burning eyes and my entire day is ruined.
they don’t really make shades for tan skin and pigmented lips like mine
it's fake , duplicate product
India's makeup market is worth about USD 1.9 billion on one estimate, about four-fifths of it at mass prices 1. Across 2,113 buying decisions that Indian buyers describe in public discussion and product reviews, the most common act is advice. In discussion, 54% of decisions are recommendations or questions, and only 2% of all decisions are a completed move away from a product or brand.
Makeup is bought as a collection. Brands compete to be recommended. The five most-recommended brands take 36% of brand-named recommendations; Indian mass-price brands take 20%.
23% of exits that give a reason. MARS is named in 42% of negative reaction opinions. No study links any named brand to the harm buyers describe; read this as a trust problem in mass lip and eye products, not a safety finding.
In discussion, where people choose and ask, opinions on shade are mostly negative (42% positive); in reviews of products already bought, mostly positive (73%). Opinions on trying before buying are 24% positive.
On the same 18 products, 39% of negative opinions in marketplace reviews are about packaging or authenticity, against 7% on a specialist beauty platform, where complaints are about the product itself.
Indian brands get 47% of brand-named recommendations and 88% of warnings that name a brand. Reactions lead complaints about Indian brands; shade and price lead complaints about international ones.
Beauty and personal care in India was about USD 23 billion in FY25 and is projected at about USD 40 billion by FY30, growing about 12% a year 2. Makeup is a small part of it and no research house publishes a free, makeup-only figure. Mordor Intelligence puts India's cosmetics products market at USD 1.89 billion in 2025, rising to USD 3.50 billion by 2031, with lip products 36% of value, mass products 80% and online 31% 1. Honasa sizes lipstick alone at ₹3,500–4,000 crore, growing above 10% a year 3. Definitions differ between sources, so treat these figures as a range.
| Channel type | FY20 | FY25 |
|---|---|---|
| Unorganised retail (kirana, chemists, local shops) | 72% | 52% |
| Organised offline (chains and brand stores) | 20% | 28% |
| Online (all e-commerce) | 8% | 20% |
Quick commerce rose from about 2% to about 16% of online beauty and personal care between 2022 and 2025 4, and masstige and premium products take 59% of beauty spend there against 37% overall 5. Redseer's view is that makeup, which needs discovery, stays on beauty platforms 4; the mass makeup brands' own disclosures (Exhibit 25) suggest otherwise. Cities beyond the top tier went from 40% to 60% of beauty retail between FY20 and FY25 6, and Flipkart says Gen Z makes about 60% of its beauty purchases, with two in three beauty searches from outside the metros 7. At the top end, Nykaa expects premium makeup to roughly triple by 2030 6 and Kearney projects luxury colour cosmetics growing 18% a year to 2028 8.
Three Indian brands selling at mass and masstige prices, MARS, Swiss Beauty and RENEE, each report revenue of about ₹440 crore or more for the latest year and are growing fast, while SUGAR's revenue fell 20% in FY25. Their routes to market differ: Swiss Beauty sells about 94% through general trade, MARS reports 25–30% of its online sales through quick commerce, and SUGAR built exclusive stores and is reported to be closing many of them 9.
Swipe the table sideways to see every column.
| Brand | Latest revenue | Earlier | Route to market | Source |
|---|---|---|---|---|
| MARS | about ₹550 cr (reported, probably FY26) | ₹200 cr (FY24) | 15,000 general-trade outlets, 50+ own stores; quick commerce 25–30% of online sales; profitable, bootstrapped | 10 |
| Swiss Beauty | ₹461 cr (11 months of FY26) | ₹382 cr (FY25), ₹313 cr (FY24) | General trade about 94% of revenue; profit after tax ₹28 cr in FY25 | 11 |
| RENEE | ₹440 cr (FY26, +37%) | ₹320 cr (FY25) | Offline, marketplaces, quick commerce and own site; loss narrowed to ₹36 cr | 12 |
| SUGAR | ₹404 cr (FY25, latest filed) | ₹505 cr (FY24) | Exclusive stores and counters, online; FY25 net loss ₹135 cr | 13 |
| Insight | not disclosed | – | 35,000+ stores, targeting 60,000; Reliance Retail holds a controlling stake | 14 |
SUGAR raised ₹144.47 crore in September 2026 at a post-money valuation of about ₹550–600 crore, 75–80% below its November 2024 round 13. It is reported to be cutting from a peak of about 2,400 stores and counters to about 1,000–1,100 and its range from 850 to 250 products, to keep best-sellers in stock 9; the cut is not confirmed by the company. Lenders to the Good Glamm group, owner of MyGlamm, enforced their security in 2025 and began selling its brands 15. HUL reports that its skin care and colour cosmetics business grew in high single digits in April–June 2026 16.
Much of the mass tier is made abroad. Swiss Beauty's founders say 80–85% of its range is made outside India, in China, Taiwan, Germany, Italy and Korea 17, and China supplied about 41% of India's lip-makeup imports in FY25 ($25 million of $61.2 million) 18. Under the Cosmetics Rules a brand that does not own the plant must name the actual manufacturer or print "Made in" the country of origin 19. Buyers have noticed the overseas sourcing, which feeds the safety talk described under Thesis 2.
The best-known lipstick of each of 24 brands costs between ₹110 and ₹3,850 at list price, a 35-fold range. Foundation runs from ₹4.1 to ₹170 per ml, 42-fold. Kajal packs fall in a narrower band, with every brand's best-known kajal selling for between ₹100 and ₹450 (4.5-fold), though per gram the range is wider because pack sizes run from 0.25 to 1.7 g. The prestige brands' best-known eye products are mascaras rather than kajal.
Two Indian brands, SUGAR (₹949) and Kay Beauty (₹999), price their best-known lipsticks above Maybelline (₹699) and L'Oréal Paris (₹849). Every best-known lipstick under ₹300 is from a brand grouped here as Indian (Blue Heaven, Elle 18, Insight, SUGAR POP, MARS, RENEE), and above ₹2,000 every one is from an international prestige brand.
In the buyer evidence, saving money is the most stated need (32% of decisions that state one), and price and value is the second complaint about international brands (15% of their negative opinions). Kajal, priced as a commodity, also draws eye-reaction complaints (Thesis 2).
In discussion, buyers mostly recommend, ask and give first-wear verdicts. In reviews, they report buying and trying a specific product. Warnings to others are a larger share of decisions in reviews (8%) than in discussion (2%).
Lips lead the conversation, then base, then eyes. Face colour (blush, bronzer, highlighter) is a small share and nails barely appear.
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Ask the cohort
6 segments, each defined by what people want and measured by what they do against the whole market. Here are 2 of them; the full Brain opens every one and lets you ask them your own questions.
They report how a product wore 1.4× and make a product a staple 1.3× as often as the market. They ask and compare 0.6× and report a purchase 0.5× as often.
“i hate foundation too, it makes my skin oily, i would rather go for this bb cream or skin tint”
They give wear time as their reason 4.8× as often as the market, smudging or heat 5×, and turn to a makeup artist or parlour 3.3× as often. They report a purchase less than half as often as the market (0.4×).
“i used to do my entire makeup at home like a responsible adult then indian summer + commute said lol no”
Launch offer ends 31 October 2026. Full price after that.