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Trust is lost on skin, shade and the doorstep

Cosmetics India 2026

Makeup in India, 2026: what buyers do and why, from 2,113 coded buying decisions in public discussion and product reviews, a comparison of the same products on two kinds of retailer, and company filings, regulation and research.

Built from 2,113 Indian makeup buying decisions and 1,584 buyer opinions (October 2025–October 2026), checked against company filings.

A lipstick, a foundation bottle and a kajal pencil beside a row of shade swatches and a delivery box with a broken seal
54%
Of buying decisions in discussion are recommendations or questions
23%
Of exits that give a reason cite a skin or eye reaction, the leading reason
42% vs 73%
Of shade-match opinions positive: in discussion against reviews of products already bought
N=118 and
39% vs 7%
Of negative review opinions about damaged, opened, fake or near-expiry goods, same products: marketplace against a beauty platform
N=70 and

Evidence basis: what buyers say they did and why, in their own words, from public online discussion and product reviews by Indian buyers. External data is cited in the report.

In buyers' words

What buyers are saying

my lips have got dark and swollen
Warning others off a lip liner
Every Kajal I've tried gives me watery, burning eyes and my entire day is ruined.
On kajal and eye reactions
they don’t really make shades for tan skin and pigmented lips like mine
A buyer with tan skin on shade ranges
it's fake , duplicate product
A marketplace review of what arrived
01

Buyers advise each other far more than they switch, and lose trust over skin reactions, shade and the condition of deliveries

India's makeup market is worth about USD 1.9 billion on one estimate, about four-fifths of it at mass prices 1. Across 2,113 buying decisions that Indian buyers describe in public discussion and product reviews, the most common act is advice. In discussion, 54% of decisions are recommendations or questions, and only 2% of all decisions are a completed move away from a product or brand.

Five theses

01

Buyers advise far more than they switch

Makeup is bought as a collection. Brands compete to be recommended. The five most-recommended brands take 36% of brand-named recommendations; Indian mass-price brands take 20%.

02

Skin and eye reactions are the leading stated reason for leaving a product

23% of exits that give a reason. MARS is named in 42% of negative reaction opinions. No study links any named brand to the harm buyers describe; read this as a trust problem in mass lip and eye products, not a safety finding.

03

Shade opinions are mostly negative before purchase and mostly positive after

In discussion, where people choose and ask, opinions on shade are mostly negative (42% positive); in reviews of products already bought, mostly positive (73%). Opinions on trying before buying are 24% positive.

04

Complaints differ by where buyers shop

On the same 18 products, 39% of negative opinions in marketplace reviews are about packaging or authenticity, against 7% on a specialist beauty platform, where complaints are about the product itself.

05

Recommendations split between Indian and international brands; most warnings that name a brand are about Indian brands

Indian brands get 47% of brand-named recommendations and 88% of warnings that name a brand. Reactions lead complaints about Indian brands; shade and price lead complaints about international ones.

How to read the numbers

  • Shares name their object: "% of decisions", "% of buyer opinions", "% of brand-named recommendations". They are shares of coded evidence, never shares of buyers or of the market.
  • Small sets of cases carry a label instead: strong signal (8 or more), recurring pattern (3 to 7) or illustrative case (1 or 2).
  • Two kinds of evidence are kept apart where they differ: public discussion (people asking, advising and recounting) and product reviews (people who bought a specific product online: 35 products across lips, base and eyes and every price tier). Brand comparisons use discussion only, because the review sample was chosen by product. A third layer compares the same products reviewed on a marketplace and on a specialist beauty platform (Thesis 4).
  • The evidence was collected to find moves, comparisons, scares and channels, so the mix of topics reflects that design.
02

A mass-priced market moving online and to smaller cities

Beauty and personal care in India was about USD 23 billion in FY25 and is projected at about USD 40 billion by FY30, growing about 12% a year 2. Makeup is a small part of it and no research house publishes a free, makeup-only figure. Mordor Intelligence puts India's cosmetics products market at USD 1.89 billion in 2025, rising to USD 3.50 billion by 2031, with lip products 36% of value, mass products 80% and online 31% 1. Honasa sizes lipstick alone at ₹3,500–4,000 crore, growing above 10% a year 3. Definitions differ between sources, so treat these figures as a range.

Exhibit 1

Where Indians buy beauty and personal care: share by channel type

Channel typeFY20FY25
Unorganised retail (kirana, chemists, local shops)72%52%
Organised offline (chains and brand stores)20%28%
Online (all e-commerce)8%20%
External fact. Base: beauty and personal care spend, India. Redseer projects online at 34–38% and unorganised retail at 32–36% by FY30. Source: Redseer [2]. Makeup is not split out.
Exhibit 2

Online beauty and personal care by type of seller, FY25

Horizontal marketplaces
~40%
Beauty platforms
~27%
Quick commerce
~15%
Brands’ own sites
~10%
Value commerce
~8%
External fact. Base: online beauty and personal care, about USD 4.8 billion, FY25. Source: Redseer [2].

Quick commerce rose from about 2% to about 16% of online beauty and personal care between 2022 and 2025 4, and masstige and premium products take 59% of beauty spend there against 37% overall 5. Redseer's view is that makeup, which needs discovery, stays on beauty platforms 4; the mass makeup brands' own disclosures (Exhibit 25) suggest otherwise. Cities beyond the top tier went from 40% to 60% of beauty retail between FY20 and FY25 6, and Flipkart says Gen Z makes about 60% of its beauty purchases, with two in three beauty searches from outside the metros 7. At the top end, Nykaa expects premium makeup to roughly triple by 2030 6 and Kearney projects luxury colour cosmetics growing 18% a year to 2028 8.

03

Mass-price Indian brands that buyers discuss are growing; SUGAR is shrinking

Three Indian brands selling at mass and masstige prices, MARS, Swiss Beauty and RENEE, each report revenue of about ₹440 crore or more for the latest year and are growing fast, while SUGAR's revenue fell 20% in FY25. Their routes to market differ: Swiss Beauty sells about 94% through general trade, MARS reports 25–30% of its online sales through quick commerce, and SUGAR built exclusive stores and is reported to be closing many of them 9.

Exhibit 3

Revenue and route to market, selected Indian makeup brands

Swipe the table sideways to see every column.

BrandLatest revenueEarlierRoute to marketSource
MARSabout ₹550 cr (reported, probably FY26)₹200 cr (FY24)15,000 general-trade outlets, 50+ own stores; quick commerce 25–30% of online sales; profitable, bootstrapped10
Swiss Beauty₹461 cr (11 months of FY26)₹382 cr (FY25), ₹313 cr (FY24)General trade about 94% of revenue; profit after tax ₹28 cr in FY2511
RENEE₹440 cr (FY26, +37%)₹320 cr (FY25)Offline, marketplaces, quick commerce and own site; loss narrowed to ₹36 cr12
SUGAR₹404 cr (FY25, latest filed)₹505 cr (FY24)Exclusive stores and counters, online; FY25 net loss ₹135 cr13
Insightnot disclosed–35,000+ stores, targeting 60,000; Reliance Retail holds a controlling stake14
External fact. Swiss Beauty and SUGAR figures come from a rating rationale and company filings; MARS and RENEE from company statements reported in the press. Fiscal years differ in what is disclosed; MARS's year is not stated.

SUGAR raised ₹144.47 crore in September 2026 at a post-money valuation of about ₹550–600 crore, 75–80% below its November 2024 round 13. It is reported to be cutting from a peak of about 2,400 stores and counters to about 1,000–1,100 and its range from 850 to 250 products, to keep best-sellers in stock 9; the cut is not confirmed by the company. Lenders to the Good Glamm group, owner of MyGlamm, enforced their security in 2025 and began selling its brands 15. HUL reports that its skin care and colour cosmetics business grew in high single digits in April–June 2026 16.

Much of the mass tier is made abroad. Swiss Beauty's founders say 80–85% of its range is made outside India, in China, Taiwan, Germany, Italy and Korea 17, and China supplied about 41% of India's lip-makeup imports in FY25 ($25 million of $61.2 million) 18. Under the Cosmetics Rules a brand that does not own the plant must name the actual manufacturer or print "Made in" the country of origin 19. Buyers have noticed the overseas sourcing, which feeds the safety talk described under Thesis 2.

04

Lipstick and foundation prices range more than thirtyfold; kajal packs sit in a narrow band

The best-known lipstick of each of 24 brands costs between ₹110 and ₹3,850 at list price, a 35-fold range. Foundation runs from ₹4.1 to ₹170 per ml, 42-fold. Kajal packs fall in a narrower band, with every brand's best-known kajal selling for between ₹100 and ₹450 (4.5-fold), though per gram the range is wider because pack sizes run from 0.25 to 1.7 g. The prestige brands' best-known eye products are mascaras rather than kajal.

Exhibit 4

List price of each brand’s best-known lipstick

Blue Heaven
₹110
Elle 18
₹125
Insight
₹130
SUGAR POP
₹249
MARS
₹299
RENEE
₹299
Faces Canada
₹329
Swiss Beauty
₹399
Colorbar
₹449
Lakmé
₹550
Nykaa Cosmetics
₹599
Maybelline
₹699
NYX
₹699
L'Oréal Paris
₹849
SUGAR
₹949
Kay Beauty
₹999
Revlon
₹999
e.l.f.
₹1,350
Huda Beauty
₹2,200
M·A·C
₹2,550
NARS
₹3,000
Fenty Beauty
₹3,025
Estée Lauder
₹3,800
Charlotte Tilbury
₹3,850
External fact. Base: MRP of one hero lipstick per brand, 24 brands, read on brand or retailer pages on 4 Oct 2026; pack sizes differ (1.5–8 g or ml). Highlighted: Indian brands. Product pages are listed under Sources.

Two Indian brands, SUGAR (₹949) and Kay Beauty (₹999), price their best-known lipsticks above Maybelline (₹699) and L'Oréal Paris (₹849). Every best-known lipstick under ₹300 is from a brand grouped here as Indian (Blue Heaven, Elle 18, Insight, SUGAR POP, MARS, RENEE), and above ₹2,000 every one is from an international prestige brand.

Exhibit 5

Foundation price per ml

Elle 18
₹4.1/ml
Blue Heaven
₹10/ml
MARS
₹10/ml
SUGAR POP
₹13.3/ml
Insight
₹15.8/ml
RENEE
₹20/ml
Maybelline
₹21.6/ml
Nykaa Cosmetics
₹26.6/ml
Lakmé
₹28/ml
L'Oréal Paris
₹30/ml
e.l.f.
₹41.7/ml
NYX
₹43.3/ml
Faces Canada
₹50/ml
Revlon
₹50/ml
Colorbar
₹60/ml
Huda Beauty
₹94.3/ml
M·A·C
₹113.3/ml
Fenty Beauty
₹129.7/ml
Estée Lauder
₹153.3/ml
NARS
₹160/ml
Charlotte Tilbury
₹170/ml
External fact. Base: MRP ÷ pack size of one hero liquid foundation per brand sold by the ml, 21 brands, 4 Oct 2026. Foundations sold by weight or as sticks are left out. Highlighted: Indian brands.
Exhibit 6

List price of each brand’s best-known kajal

Blue Heaven
₹100
Elle 18
₹125
Insight
₹165
Maybelline
₹180
SUGAR POP
₹189
Faces Canada
₹189
Colorbar
₹199
Lakmé
₹225
SUGAR
₹249
MARS
₹299
Kay Beauty
₹299
Revlon
₹299
L'Oréal Paris
₹350
Swiss Beauty
₹399
e.l.f.
₹400
Nykaa Cosmetics
₹449
RENEE
₹450
External fact. Base: MRP of one hero kajal per brand, 17 brands, 4 Oct 2026. Pack sizes run 0.25–1.7 g, so per-gram prices are not compared. Highlighted: Indian brands.

In the buyer evidence, saving money is the most stated need (32% of decisions that state one), and price and value is the second complaint about international brands (15% of their negative opinions). Kajal, priced as a commodity, also draws eye-reaction complaints (Thesis 2).

05

What buyers report doing

In discussion, buyers mostly recommend, ask and give first-wear verdicts. In reviews, they report buying and trying a specific product. Warnings to others are a larger share of decisions in reviews (8%) than in discussion (2%).

Exhibit 7

What buyers report in public discussion

Recommends
33%
Considering or asking
22%
Tried it and gave a verdict
18%
Bought
8%
Made it part of a routine
7%
Warns others off
2%
Dropped it after trying
2%
Ruled it out before trying
2%
Behavioural evidence. Base: decisions coded from public discussion, October 2025 to October 2026.
Exhibit 8

What buyers report in product reviews

Tried it and gave a verdict
50%
Bought
29%
Warns others off
8%
Recommends
7%
Dropped it after trying
4%
Made it part of a routine
2%
Behavioural evidence. Base: decisions coded from product reviews, October 2025 to October 2026. Recent reviews of 35 products.

Lips lead the conversation, then base, then eyes. Face colour (blush, bronzer, highlighter) is a small share and nails barely appear.

Exhibit 9

Product family in decisions that name one

Lips
38%
Face base
36%
Eyes
18%
Face colour
6%
Multi-use
<1%
Nails
<1%
Behavioural evidence. Base: decisions that name a product family. Multi-use appears in 12 decisions and Nails appear in 7 decisions.
Free sample from the full report

What buyers report doing in public discussion: mostly recommending and asking

Exhibit 7

What buyers report in public discussion

Recommends
33%
Considering or asking
22%
Tried it and gave a verdict
18%
Bought
8%
Made it part of a routine
7%
Warns others off
2%
Dropped it after trying
2%
Ruled it out before trying
2%
Source: Built from 2,113 Indian makeup buying decisions and 1,584 buyer opinions (October 2025–October 2026), checked against company filings.
16 more sections in the full report

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Ask the cohort

The segments that move this market

6 segments, each defined by what people want and measured by what they do against the whole market. Here are 2 of them; the full Brain opens every one and lets you ask them your own questions.

Segment

Finish-and-feel judges

They report how a product wore 1.4× and make a product a staple 1.3× as often as the market. They ask and compare 0.6× and report a purchase 0.5× as often.

  • 1.4×Report how a product wore more often than the market
  • 1.3×Make a product a staple more often than the market
“i hate foundation too, it makes my skin oily, i would rather go for this bb cream or skin tint”

Segment

Touch-up avoiders

They give wear time as their reason 4.8× as often as the market, smudging or heat 5×, and turn to a makeup artist or parlour 3.3× as often. They report a purchase less than half as often as the market (0.4×).

  • 0.4×Report a purchase less often than the market
“i used to do my entire makeup at home like a responsible adult then indian summer + commute said lol no”
  • In the full BrainPrice gatekeepers
  • In the full BrainTry-first shade matchers
  • In the full BrainReaction-wary warners
  • In the full BrainDoorstep doubters

Open all 6 segments and ask them your own questions

  • What each segment does more, and less, than the rest of the market
  • Who counts in each one, so you can find them in your own data
  • Answers from that segment's evidence alone, with the quotes behind them
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